Accurate listings
Check agreed profiles for correct contact details, services, hours and approved photographs.
Make it easier for customers to find you and leave an honest review.
Your business profiles should show the right information and give customers a useful picture of your work. We correct listing details, set up honest Google review requests and help you respond when feedback needs attention.
Discuss this serviceIllustrative example
After the job
Sample customer feedback and messages. Nothing is sent or published.
The rooms look great. Thank you for leaving everything tidy.
The same honest invitation
Thanks for choosing us for your project. If you'd like to share your experience, you can leave a Google review using this link.
The request follows a completed job. It does not depend on whether the feedback is positive.
What the owner can act on
Keep the cleanup check in the crew's completion routine.
Business information stays current
Services, contact details, hours and approved project photos are reviewed with the owner. Listing work is separate from customer ratings.
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What is your profile missing?
Outdated details and a lack of recent feedback call for different work. We'll inspect your profiles and current request process. A focused correction and handover may be all you need.
What we set up
Neutral Google requests
Ask eligible genuine customers for honest feedback, without incentives or filtering for likely positive reviews. Yelp review requests are excluded.
Responses and follow-through
Prepare replies for your approval and identify recurring service issues when the feedback supports them.
How the work happens
Check the facts
You confirm business details and provide profile access.
Agree the request
Choose an appropriate customer group, timing and message using your existing tools where suitable.
Test and hand over
Check the request route and show you how to handle replies and exceptions.
Give new feedback somewhere to go.
You decide how to address customer concerns. Optional ongoing work can cover response drafts, profile changes and checking the request process; those duties belong in the quote.
Start with the profiles that matter.
We quote the locations, corrections and request setup, with software and any continuing work listed separately.
More feedback you can use.
If ongoing review is included, we track published reviews, your Google rating and recurring complaints over the agreed period. Consistent requests can bring in feedback; addressing the issues behind it may improve the rating.
- Eligible customers asked
- Published reviews and rating
- Supported complaints addressed